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Pre-Built Applications

Quick to set up and simple to maintain.

Plum pre-built IVR applications are designed to get you up and running quickly and economically. Upload your audio files and connect us to your database and let Plum do the rest. Pre-built IVR applications can be put in production on our hosted IVR environment in a matter of hours or days instead of weeks or months.

Unlike other "off-the-shelf" IVR applications that require you to have extensive programming expertise, Plum's pre-built applications require little or no assistance to launch and are geared for use by business managers with limited technical understanding. With Plum's pre-built applications, business managers can easily customize the application to their needs, and maintain or update elements over time as needs change.
How it works:
  1. Talk to a Plum sales engineer to gain access to the online application configuration tool.
  2. Follow the steps outlined in the tool to customize the application's prompts, transfer behavior, and error handling.
  3. Connect your database to the application via SOAP.
  4. Launch your application.
You can use Plum pre-built IVR applications for processes such as:
  • Pre-paid account balance review
  • Timesheet data entry
  • University registration verification
  • Account status for insurance claims
  • Appointment confirmation
  • Delivery status
  • Store Locator

For further information or to purchase a pre-built application, call 1-800-995-PLUM or contact sales@plumgroup.com

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