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US: 1-800-995-PLUM
UK: 0845 355 3330
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VoiceXML Platform |
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For enterprises with the in-house expertise to assemble their own servers and configure their own telephony adapters, Plum sells its VoiceXML IVR platform as stand-alone software to be installed on customer hardware. This option is not available for installations of fewer than 24 ports.
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The Plum VoiceXML IVR Platform includes a VoiceXML 2.1 interpreter and associated platform management tools and features:
- Interpreter supporting the W3C VoiceXML 2.1 standard for call scripting
- Web-based platform administration and management
- Web-based application configuration and development tools
- Support for Dialogic DM3 and Springware adapters
- Guaranteed touch-tone detection
- Support for a wide variety of text-to-speech (TTS) and automatic speech recognition (ASR) engines
- Call recording and archiving
- Easy integration with your existing client-server and web services infrastructure
- Exceptional performance The Plum IVR platform has been lauded by developers and IT managers alike for achieving outstanding performance while consuming relatively little memory or hardware resources.
- Advanced features MP3 support, web audio streaming, call recording, outbound queue management: these and many other VoiceXML extensions were added to the Plum platform because we listened to our customers. We built our platform and we can enhance it specifically for you.
- Modular support for multiple speech engine technologies Applications built on the Plum platform support multiple TTS and ASR engines and can dynamically add and interchange them instead of having to swap them out. Developers using the Plum platform enjoy the versatility of using various voices and languages all in the same application.
To test out the platform, sign up for a free hosted developer account.
To learn more, contact a Plum sales engineer at 1-800-995-PLUM or sales@plumgroup.com
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